business development  & improvement

The Problem(s):

Your not satisfying your customers. The market is changing. You need to be more innovative and creative in what you are offering. You want to diversify and move into other areas that are pertinent to your business. But where do you start?

 

The Solution:

Physiognomy Research will help you understand your customers today and work with you to move into the future. Our co-creation tools helps you do that in a better way. We facilitate a cross-functional team (product developers, marketing, managers, consumers, etc.) to get the right product or service to market sooner.

 

Observation and in-context research

• We have observed offices to learn how they use copiers
• We have visited medical clinics to understand what they are doing and how they can be better to patients
• We have gone into professional organizations to understand members and where they need to move in future and develop new strategies

 

We will help you to define new services or develop products that are needed and help improve an established service determine how to improve or higher level of satisfaction.